Privacy Policy

We do not provide any third party with any individually identifiable information other than that which is necessary to complete your order. Specifically, we give your name, shipping address, phone number, and order information to our shipping carrier. We also supply your name, billing address, and credit card information to the credit card processor who bills your account. We have strict guidelines requiring all third parties to keep any shared personal information confidential.

Personally Identifiable Information
When you make a purchase on our site, you provide the following information:

  • Name
  • E-mail address
  • Billing and shipping address
  • Telephone number
  • Type of credit card you are using
  • Credit card number and expiration date, or other form of payment
Cookies and Why We Use Them
Simply put, a cookie is a small piece of information that web sites use to remember information about users. We use transient cookies to provide continuity from page to page on our "search" and "shopping cart" features. Within a single visit, these cookies store information such as your shopping list to simplify checkout. They do not contain any personally identifying information.

Dispute Resolution
We will remedy any errors or wrongful actions arising in connection with our privacy policy. Our organization processes all disputes through email. Please send your comments to and allow up to 48 hours to receive a reply.

Stated Use
The collected information is used by Jack-X-Change or an agent that processes data only on our behalf for the completion of the stated purposes. Information is retained for an indefinite period of time.

Children's Online Policy
We are committed to the preservation of online privacy for all of its Web site visitors, including children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. We sell products intended for purchase by adults. If you make a purchase on our site, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using this website.

Please let us know if there are other questions you have about shopping at Jack-X-Change. You may email us at us or call us directly at 714.871.4966.

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